Sam is an AI assistant trained on your school. It answers lottery, enrollment, and sibling-preference questions — in the languages your families speak — so your front office isn't drowning in repeat phone calls during lottery week.
20 min · No commitment · Live in 1 week
Tuition-free public charter school. Grades K–8 in Newark, NJ. Founded 2008.
The repeat questions your front office answers all day — lottery dates, sibling preference, bus routes — handled on your website, in the parent’s language.
Working parents who can’t call during 9–5 office hours get the same answer at 10pm that they’d get at the front desk.
When the phones used to be unusable, parents get their answers from your site — and your team gets to do the work that needs them.
Lottery dates and rules. Sibling preference. Whether your school is tuition-free. Bus routes and zoning. Grade availability. Waitlist mechanics. Sam answers from your enrollment handbook, then walks the family right to your application form.
See the ROI →Charter schools don't have admissions teams. They have front offices answering the same questions in three languages all day. Sam was built for that.
Spanish, Turkish, Arabic. Parents ask in their language. Sam answers in their language. No setup, no toggles. Critical for working families who can’t call during office hours.
Different greeting and behavior outside school hours, so the experience reads right whether a parent asks at 9am or 10pm.
Browse every parent question. Find what the front office is repeating. Find what your website isn't explaining.
Weekly email of questions Sam couldn't answer. Tells you what friction parents are hitting.
Every answer links to the page it came from. No hallucinations.
PII redaction, configurable data retention, full audit log. Designed to support public charter compliance review.
Seasonal mode that proactively captures lottery applicants and sends deadline reminders. The most charter-specific feature on the roadmap — ask us about timing if this is core to your buying decision.
Flags concerning language for human review. Real-time email + SMS to designated contacts.
For networks: each campus answers from its own knowledge with no cross-campus answer leakage. Single-campus charters don’t need this.
Network directors see all campuses in one place, push updates, compare metrics. For 3+ campus networks.
When is the lottery?
Sam pulls from your enrollment calendar and offers to send a reminder before the deadline.
How does sibling preference work?
Sam explains your sibling rule, who qualifies, and how it affects placement odds.
Is your school tuition-free?
Sam confirms your charter status and explains how it differs from private and district schools.
Is there a waitlist for 4th grade?
Sam quotes your current waitlist length by grade and explains how movement typically works.
Do I need to live in Newark to apply?
Sam answers from your eligibility rules — district preference, state-wide, or otherwise.
Is there a bus from East Orange?
Sam answers from your transportation map and shares pickup details if available.
Adjust the inputs to match your school. Sam typically resolves 70% of inquiries without staff time.
"Lottery week, our phones used to be unusable. This year, parents got their answers from the website and our team actually got work done."